{"id":49091,"date":"2026-10-12T10:22:11","date_gmt":"2026-10-12T08:22:11","guid":{"rendered":"https:\/\/swisssoftware24.ch\/faq\/"},"modified":"2026-10-12T10:30:22","modified_gmt":"2026-10-12T08:30:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/swisssoftware24.ch\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"ss-plain-page\" style=\"max-width:760px;margin:48px auto;padding:0 20px;line-height:1.65\">\n<h2>Quand vais-je recevoir la licence ?<\/h2>\n<p>Par e-mail apr\u00e8s r\u00e9ception du paiement.<\/p>\n<h2>Puis-je utiliser la licence sur plusieurs appareils ?<\/h2>\n<p>Cela figure sur la page du produit. Le nombre d'appareils d\u00e9pend de la licence.<\/p>\n<h2>Que faire en cas de cl\u00e9 d\u00e9fectueuse ?<\/h2>\n<p>\u00c9crivez-nous via le <a href=\"\/fr\/kontakt\/\">Formulaire de contact<\/a> et indiquez le num\u00e9ro de commande. Nous v\u00e9rifions la cl\u00e9.<\/p>\n<h2>L'achat sur facture est-il possible ?<\/h2>\n<p>Pour les clients professionnels sur accord. D\u00e9tails : <a href=\"\/fr\/b2b-geschaftskunden\/\">Clients professionnels<\/a>.<\/p>\n<h2>Comment joindre le support ?<\/h2>\n<p>T\u00e9l\u00e9phone +(41) 41 50 50 400, du lundi au vendredi, de 8 h 00 \u00e0 16 h 00, ou <a href=\"mailto:info@swisssoftware24.ch\">info@swisssoftware24.ch<\/a>.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Wann erhalte ich die Lizenz? Nach Zahlungseingang per E-Mail. Kann ich die Lizenz auf mehreren Ger\u00e4ten nutzen? Das steht auf der Produktseite. Die Zahl der Ger\u00e4te h\u00e4ngt von der Lizenz ab. Was tun bei einem defekten Key? Schreiben Sie uns \u00fcber das Kontaktformular und nennen Sie die Bestellnummer. Wir pr\u00fcfen den Schl\u00fcssel. Ist Kauf auf [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-49091","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/swisssoftware24.ch\/fr\/wp-json\/wp\/v2\/pages\/49091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swisssoftware24.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swisssoftware24.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/swisssoftware24.ch\/fr\/wp-json\/wp\/v2\/comments?post=49091"}],"version-history":[{"count":1,"href":"https:\/\/swisssoftware24.ch\/fr\/wp-json\/wp\/v2\/pages\/49091\/revisions"}],"predecessor-version":[{"id":49099,"href":"https:\/\/swisssoftware24.ch\/fr\/wp-json\/wp\/v2\/pages\/49091\/revisions\/49099"}],"wp:attachment":[{"href":"https:\/\/swisssoftware24.ch\/fr\/wp-json\/wp\/v2\/media?parent=49091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}